Chatbots Revolutionizing e-Commerce  Founded in April 2015 by four IIT Kharagpur alumni- Nitin Babel, Keshav Prawasi ,Sachin Jaiswal and Shishir Modi- Niki.ai is an artificial intelligence-based chatbot that uses the state-of-the-art technology like natural language processing (NLP) and machine learning to converse with humans on a simple chat interface and